JOB OPPORTUNITIES: 

Administrator:

Contract Period: 1 Year Fixed Term Contract
Hours Per Week: 20 Hours

Colebrook provides a wide range of services inspiring people and supporting communities throughout the Plymouth area. Our support services provide reablement in peoples’ own homes or in our dedicated shared supported accommodation. Our engagement services provide a link between health and social care services and their users across the city, whilst our community team run centres in St. Budeaux and Crownhill alongside projects designed to get the community working together.

As part of our Central Services Team who provide office support to all our operational teams, this role is responsible for key administration and marketing tasks to support the Organisation.

WHAT DO WE OFFER?

  • Structured Induction
  • Supportive Environment
  • Personal Development and Training Opportunities
  • Company Pension
  • A-Z Staff Benefits
  • Wide Range of E-Learning Courses
  • Employee Assistance Programme – 24 hour services (Including different discounts & special offers to all employees and their family members)
  • 25 Day Annual Leave + Bank Holidays
  • Flexibility
  • Long Service Award
  • Work Place Wellbeing Charter

OVERALL AIMS OF POST:

  • To undertake and manage high quality, professional administration to meet the business support requirements of the organisation.

ORGANISATIONAL

  • To proactively develop the website and social media presence and ensure a consistent message on behalf of the organisation.
  • Administrate organisational information, creating professional and well-presented documentation.
  • To oversee organisational purchasing matters and/or purchasing reviews.
  • To ensure effective and professional communication with all stakeholders on behalf of the organisation.
  • To be responsible for storing and distributing equipment used by staff.
  • To administrate the yearly organisational insurance review.

ADMINISTRATIVE SUPPORT

  • To provide support for Charity Log database system as required.
  • Undertaking research and fact finding tasks and present findings in a thought-out, relevant and succinct way.
  • Planning and preparing work tasks ahead, negotiating workload and deadlines.

ESSENTIAL SKILLS AND EXPERIENCE

  • General education to GCSE / O level standard or equivalent, including English and Maths.
  • NVQ or QCF Business Administration or equivalent
  • Effective interpersonal skills
  • Managing and updating websites and social media
  • Good telephone manner.
  • Effective verbal and written communication in English.
  • Good numeracy and literacy skills
  • Attention to detail and high accuracy.
  • Good organisational ability and time management skills.
  • Ability to judge priorities and deal with the demands of a busy office.
  • A working knowledge of word processing and spreadsheets (preferably Microsoft Word and Excel)

Please note, the closing date for this vacancy is 9:00am on Monday 20th August 2018. Interviews are due to take place in early September.

To be considered for this vacancy you must complete and submit our organisational application form which can be found on our website Please visit: http://www.colebrooksw.org/jobs/ to apply.

To View the full job description, please click here!

 

 

Healthwatch Deputy Manager

What do we offer?_

  • Structured Induction
  • Supportive Environment Encouraging Personal Development Training Opportunities
  • Company Pension
  • A-Z Staff Benefits
  • Wide Range of E-Learning Courses
  • Employee Assistance Programme – 24 hour services (Including different discounts & special offers to all employees and their family members)
  • 25 Day Annual Leave + Bank Holidays
  • Flexibility
  • Long Service Award
  • Work Place Wellbeing Charter

OVERALL AIMS OF POST:

  • To oversee the day to day operational management of Healthwatch Plymouth and delivery of its work plan.
  • To support the governance and strategic relationships and management of staff.

HEALTHWATCH DEVELOPMENT INCLUDES:

  • To lead the Healthwatch work plan, maintaining key partnerships as needed to deliver the service.
  • To support the development of a strong Healthwatch identity in Plymouth, using proactive media, PR and communication and encouraging active involvement from statutory, voluntary and community networks.
  • To oversee delivery and monitor all aspects of the contract as defined by Plymouth City Council and ensure comprehensive information as required for internal / external use.
  • To support a small number of strategic relationships and represent the service at agreed forums
  • To support a strong, positive and informed Healthwatch presence across health and social care services.

OPERATIONAL MANAGEMENT TASKS:

  • To support systems to monitor performance against targets, assisting in planned strategies for improvement.
  • To ensure Healthwatch maintains capacity and ability to meet its statutory functions as per regulations.
  • To identify the need for and support Healthwatch to access relevant external support as needed within a cost effective framework.
  • To manage and supervise staff and ensure staff are clear on their roles, responsibilities and boundaries, addressing difficulties and providing training as needed, working with all Colebrook staff related procedures.
  • To ensure Healthwatch and its staff maintain safe and efficient practices with implementation and adherence to Health and Safety legislation and contractual agreements.
  • To support the Engagement Services Manager to oversee the Healthwatch budget, ensuring accurate records and returns to finance are completed by self or staff
  • To maintain Healthwatch contractual standards and ensure quality assurance processes are in place to evidence this and to support development of quality assessment systems.

Qualifications & Training

Essential (Enhanced DBS check will be undertaken upon offer of employment)

  • General education to GCSE / O level standard or equivalent, including English and Maths.

Experience & Competencies

Essential

  • Work at a management level, managing a small team, including performance management.
  • Knowledge of Plymouth based health and social care services and an understanding of some of the changes in health and social care.
  • Experience of overseeing operational plans or work plans, using resources effectively to achieve.
  • Effective liaison, networking and direct partnership work with local organisations and groups.
  • Good written and verbal communication skills, producing clear, accessible information.
  • Ability to motivate, inspire people and work confidentially, using own initiative.
  • Awareness of budgets and working within financial constraints.
  • A creative and innovative approach to working which shows initiative and forward thinking.
  • Ability to work as part of a team and under pressure.
  • Ability to manage a varied workload, juggling priorities to meet deadlines.
  • Effective networking and working at a strategic level with people in the city.
  • Ability to work under pressure and manage stress levels.
  • Good self-awareness and commitment to own personal and professional development showing willingness to respond openly and positively to challenges from others
  • Commitment to and good practice in issues of equality and diversity

Desirable

  • Some understanding of volunteer law, working with volunteers and available resources.
  • Experience of delivering talks and presentations to different audiences.
  • Willingness to work in a changing environment.

Please note, the closing date for this vacancy is 5:00pm on Wednesday 25th July 2018. Interviews will be held on Tuesday 31st July 2018. To apply please complete an organisational application form online (please click here).

Job Type: Fixed Term Contract- 20 Hours Per Week

Salary: £11.45 /hour

Apprentice Rota Co-ordinator and Administrator

We will offer you…

  • A friendly environment and supportive team
  • National Minimum Apprenticeship salary
  • A structured induction
  • Training opportunities and access to a huge eLearning programme
  • A-Z Staff Benefit list

You will need…

  • General education to GCSE/O level standard or equivalent, including English and Maths/ Good numeracy and literacy skills
  • Admin experience and experience of working with IT systems i.e. spreadsheets, databases etc.
  • Effective interpersonal skills
  • Good telephone manner, effective verbal and written communication in English
  • Attention to detail and a high rate of accuracy
  • Good organisational ability and time management skills / Ability to juggle priorities and deal with the demands of a busy office
  • A team player who is supportive and self-motivated
  • Ability to remain calm under pressure / A positive and optimistic outlook / Pro-active approach to workload and problem solving
  • Takes pride in their work and the level of service they provide
  • Ability to work in a fair and non-discriminatory manner
  • Willingness to work in a changing environment / Willingness to undertake further training / Willingness to work with policies and procedures
  • Commitment to Colebrook’s Aims and Objectives

Duties & Responsibilities:

  • To be support for Rota Co-ordinator; ‘StaffPlan Rosta’, producing rota’s and ensuring all client support is covered and communicated to all relevant people.
  • Support:
  • Producing rota templates/producing weekend & bank holiday rotas.
  • Ensuring annual leave and other absence is covered
  • Covering support at late notice
  • Producing mileage, invoicing, payroll and other reports from staff plan
  • Checking and confirming support delivered
  • Recording rota changes and contact with clients/staff and timesheets
  • Keeping database up to date and optimised
  • Developing own and Colebrook use of StaffPlan
  • Managing StaffPlan issues including liaison with external StaffPlan support team
  • Working and administrating Charitylog
  • Dealing with staff and client queries
  • To undertake administration to a high standard to include:
  • Providing support to the Rota Co-ordinator and manager
  • Communicating to a diverse range of stakeholders inc. clients
  • Researching and presenting information in various formats
  • Maintaining sensible filing systems for the team and taking minutes as required
  • Assisting the support teams with on-going recording, monitoring and administrative tasks as agreed inc. team training as required.
  • Support to ensure all monitoring and outcomes data are completed and submitted correctly
  • Support administration of the referral, monitoring and team IT systems.
  • Working with the Support Services Manager in the collation and production of reports, spread sheets and databases and monitoring targets as agreed
  • Being involved in the sourcing and administration of the team training programme

Please find the full Job Description here

We will consider each CV individually as soon as we receive it, therefore if you are interested do not hesitate to apply. The start date for this vacancy will be agreed with the successful candidate.

Please note that the closing date for this vacancy is 4:00pm on Friday 8th July 2018.

Interviews will take place on Monday 16th July 2018.

Job Type: Full-time

Salary: £3.70 /hour

Apprentice Support Worker:

We will offer you…

37 hours per week over 5 days

  • A friendly environment and supportive team
  • National Minimum Apprenticeship salary
  • A structured induction
  • Training opportunities and access to a huge eLearning programme
  • A-Z Staff Benefit list

You will need…

  • General education to GCSE/O level standard or equivalent, including English and Maths
  • Good use of English and maths
  • Undertaking apprenticeship for Health and Social Care
  • Knowledge of working in a safe way
  • Good written and verbal communication
  • Ability to liaise with a wide range of people including professionals, clients and stakeholders
  • Ability to provide practical support i.e. daily living skills, budgeting, completing forms etc.
  • Ability to provide emotional support i.e. listening, motivating etc.
  • Ability to work as part of a team and occasional agreed lone work (in a public environment) and be a good team player
  • Positive outlook and a supportive and empathic approach
  • Creative approach to providing support and problem solving
  • Willingness to provide domiciliary care e.g. washing, dressing, personal care if future contracts require this
  • Willingness to work in a changing environment
  • Willingness to give and receive constructive feedback and resolve conflict
  • Willingness to promote Colebrook services and supporting our positive reputation
  • Willingness to work flexible hours between 7am and 10pm plus occasional weekends

* To apply, please send your CV to: recruitment@colebrooksw.org

We will consider each CV individually as soon as we receive it, therefore if you are interested do not hesitate to apply. 

Job Type: Apprenticeship

Salary: £3.70 /hour

 

 Support Worker:

What do we do?

  • Promoting independence and recovery
  • Challenging social exclusion by encouraging community involvement
  • Facilitating social inclusion with creative and accessible solutions

 What do we offer?

  • Structured Induction
  • Supportive Environment Encouraging Personal Development Training Opportunities
  • Company Pension
  • A-Z Staff Benefits
  • Wide Range of E-Learning Courses
  • Employee Assistance Programme – 24 hour services (Including different discounts & special offers to all employees and their family members)
  • 25 Day Annual Leave + Bank Holidays
  • Flexibility
  • Long Service Award
  • Work Place Wellbeing Charter

We are looking for passionate and enthusiastic Support Workers to join our organisation to provide support for vulnerable adults. We have three different roles available with hourly rates ranging from £7.60 per hour to £8.62 depending on your knowledge and experience.

Mileage and travel are paid, followed by organisational pay structure in line with the National Living Wage and a TOIL system is used to provide flexibility to all staff, especially when working patterns vary. This is a great opportunity to join our dynamic and rapidly growing team. Tasks and Responsibilities will depend on your role.

Main tasks and responsibilities:

  • Deliver a range of support, including financial; daily living skills, meaningful activity, health, housing, & social skills as per agreed plans
  • Adopt a person centred, reablement approach at all times, ensuring client choice and seeking to improve clients quality of life
  • Maximise use of local resources including community networks, assistive technology, signposting, aiming to reduce reliance on paid support
  • Report on client and service progress, adapting practise as required
  • Complete some client, personal and service paperwork
  • Communicate effectively and champion supportive teamwork
  • Work in a safe way for yourself and others, following health, safety and safeguarding legislation, policy and procedures
  • Manage your time when required and be flexible to the client and service needs
  • Complete client related paperwork Inc. support plans, risk assessments and distance travelled tools
  • Proactively lead and monitor identified clients ensuring outcomes are met
  • Complete client related paperwork Inc. support plans, risk assessments and distance travelled tools
  • Take the lead role in monitoring identified clients, ensuring outcomes are met and the service is meeting needs
  • Accommodation services arrears and charges
  • Housing association and landlord liaison and monitoring
  • Supporting managers to manage tenure issues
  • Health and Safety checks, reporting and actions
  • Keeping the project in a good order Inc. hygiene, decoration, project repairs and maintenance
  • Voids management and growth promotion
  • Relevant housing management records and returns
  • Whilst promoting client involvement at all times

To apply please complete an organisational application form online (please click here).
Please be aware: You must have a valid driving licence and a car to use for work for this vacancy.

*DBS Check applies for all Support Worker roles, more information about the employment of ex-offenders please read this document – Information Sheet Employment of ex-offenders August 2013

VOLUNTARY OPPORTUNITIES

  • Healthwatch Volunteer Strategic Representative

To promote Healthwatch Plymouth at key events and other meetings, and help to establish constructive, high quality relationships, with key current and potential partners and stakeholders, internal and external as required. This is a volunteer role, with support and training provided.  If you have experience of working strategically, at management or executive level we would like to hear from you. 

For information on this volunteering role please contact Healthwatch on 01752 261978                                                      

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