Apprentice Support Worker

Colebrook provides a wide range of support services (outreach and housing related options) as well as community based services which promote social inclusion. Our vision is to inspire and empower people to achieve their independence and aspirations and to make a difference to individuals, groups and communities in Plymouth and the surrounding area.

This apprenticeship provides you with the opportunity to complete a NVQ level 2 in Health and Social Care.

What we offer…

  • 37 hours per week over 5 days
  • A friendly environment and supportive team
  • National Minimum Apprenticeship salary
  • A structured induction
  • Training opportunities and access to a huge eLearning programme
  • A-Z Staff Benefit list

You will need…

  • General education to GCSE/O level standard or equivalent, including English and Maths
  • Good use of English and maths
  • Undertaking apprenticeship for Health and Social Care
  • Knowledge of working in a safe way
  • Good written and verbal communication
  • Ability to liaise with a wide range of people including professionals, clients and stakeholders
  • Ability to provide practical support i.e. daily living skills, budgeting, completing forms etc.
  • Ability to provide emotional support i.e. listening, motivating etc.
  • Ability to work as part of a team and occasional agreed lone work (in a public environment) and be a good team player
  • Positive outlook and a supportive and empathic approach
  • Creative approach to providing support and problem solving
  • Willingness to provide domiciliary care e.g. washing, dressing, personal care if future contracts require this
  • Willingness to work in a changing environment
  • Willingness to give and receive constructive feedback and resolve conflict
  • Willingness to promote Colebrook services and supporting our positive reputation
  • Willingness to work flexible hours between 7am and 10pm plus occasional weekends

The closing date for this vacancy is 9:00am on Friday 3rd May 2019. To apply for this vacancy, please send your CV to:

To view the full job description, please click here.

 Support Worker: 

What do we do?

  • Promoting independence and recovery
  • Challenging social exclusion by encouraging community involvement
  • Facilitating social inclusion with creative and accessible solutions

 What do we offer?

  • Structured Induction
  • Supportive Environment Encouraging Personal Development Training Opportunities
  • Company Pension
  • A-Z Staff Benefits
  • Wide Range of E-Learning Courses
  • Employee Assistance Programme – 24 hour services (Including different discounts & special offers to all employees and their family members)
  • 25 Day Annual Leave + Bank Holidays
  • Flexibility
  • Long Service Award
  • Work Place Wellbeing Charter

We are looking for passionate and enthusiastic Support Workers to join our organisation to provide support for vulnerable adults. We have three different roles available with hourly rates ranging from £8.35 per hour to £9.00 per hour depending on your knowledge and experience.

Mileage and travel are paid, followed by organisational pay structure in line with the National Living Wage and a TOIL system is used to provide flexibility to all staff, especially when working patterns vary. This is a great opportunity to join our dynamic and rapidly growing team. Tasks and Responsibilities will depend on your role.

Main tasks and responsibilities:

  • Deliver a range of support, including financial; daily living skills, meaningful activity, health, housing, & social skills as per agreed plans
  • Adopt a person centred, reablement approach at all times, ensuring client choice and seeking to improve clients quality of life
  • Maximise use of local resources including community networks, assistive technology, signposting, aiming to reduce reliance on paid support
  • Report on client and service progress, adapting practise as required
  • Complete some client, personal and service paperwork
  • Communicate effectively and champion supportive teamwork
  • Work in a safe way for yourself and others, following health, safety and safeguarding legislation, policy and procedures
  • Manage your time when required and be flexible to the client and service needs
  • Complete client related paperwork Inc. support plans, risk assessments and distance travelled tools
  • Proactively lead and monitor identified clients ensuring outcomes are met
  • Complete client related paperwork Inc. support plans, risk assessments and distance travelled tools
  • Take the lead role in monitoring identified clients, ensuring outcomes are met and the service is meeting needs
  • Accommodation services arrears and charges
  • Housing association and landlord liaison and monitoring
  • Supporting managers to manage tenure issues
  • Health and Safety checks, reporting and actions
  • Keeping the project in a good order Inc. hygiene, decoration, project repairs and maintenance
  • Voids management and growth promotion
  • Relevant housing management records and returns
  • Whilst promoting client involvement at all times

To apply please complete an organisational application form online (please click here).
Please be aware: You must have a valid driving licence and a car to use for work for this vacancy.

*DBS Check applies for all Support Worker roles, more information about the employment of ex-offenders please read this document – Information Sheet Employment of ex-offenders August 2013



  • Healthwatch Volunteer Strategic Representative

To promote Healthwatch Plymouth at key events and other meetings, and help to establish constructive, high quality relationships, with key current and potential partners and stakeholders, internal and external as required. This is a volunteer role, with support and training provided.  If you have experience of working strategically, at management or executive level we would like to hear from you. 

For information on this volunteering role please contact Healthwatch on 01752 261978                                                      

Click to listen highlighted text!