JOB OPPORTUNITIES:

Crisis Café Coordinator

Plymouth is launching a new Crisis resource to act as a support system for people suffering with their mental health! The service (which will be renamed very soon) will provide a safe, non-clinical space for people to go and talk to someone who understands. The service will have staff and volunteers offering one to one and group time (and refreshments!) for people who feel they are in crisis.   This has created an exciting new opportunity for the right person to take on the role of the ‘Crisis Café Coordinator’.

The coordinator of this new service will work with staff and volunteers to run the new crisis resource. This role will lead and oversee delivery including co-ordinating staff and volunteers during the shifts. The coordinator will work within the service, offering individual or group support as required and take the lead in liaising with the police and partners to ensure safe running within agreed protocols. This role is for 21 hours per week worked with pre-agreed times including evening, weekends and Bank Holidays. You will be offered a permanent contract, however due to this being a new service the current contract length with funders is for five years.

MAIN DUTIES AND RESPONSIBILITIES:

  • To Support the wellbeing and recovery of people suffering with a mental health crisis
  • To run shifts alongside staff and volunteers, ensuring it works within agreed protocols and supporting the team
  • To work with statutory agencies and partners to facilitate a successful service, positive relationships and respond to users of the service.
  • To capture learning, experiences and lead developments and service improvements.
  • To facilitate a strong user and carer led approach
  • To oversee systems to manage and monitor the service, contributing to contract monitoring and development

 WHAT YOU WILL NEED:

  • You will need to be prepared to undertake training as appropriate.
  • General education to GCSE/O level standard or equivalent, including Maths and English.
  • Lived experience of mental health (either directly or indirectly)
  • Experience of running a project as a lead worker and managing operational tasks
  • Ability to deal with conflict or challenging situations
  • Experience of supporting a user led approach
  • Basic IT skills.
  • Ability to produce and present verbal and written reports and presentations and effective communication skills.
  • Ability to communicate, liaise and work effectively with a wide range of agencies, people and good networking skills.
  • *An enhanced DBS Check applies for the Crisis Café Coordinator role, for more information about the employment of ex-offenders please  read this document – Information Sheet Employment of ex-offenders August 2013

What do we do?

  • Promoting independence and recovery
  • Challenging social exclusion by encouraging community involvement
  • Facilitating social inclusion with creative and accessible solutions

What do we offer?

  • Structured Induction
  • Supportive Environment Encouraging Personal Development Training opportunities
  • Company Pension
  • A-Z Staff Benefits
  • Wide Range of E-Learning Courses
  • Employee Assistance Programme – 24 hour services (Including different discounts & special offers to all employees and their family members)
  • 25 Day Annual Leave + Bank Holidays
  • Flexibility
  • Long Service Award
  • Work Place Wellbeing Charter

Please note, the closing date for this vacancy is 8:00 am on Thursday 22nd February 2018. Interviews will be held on Tuesday 27th February 2018.

To apply please complete an organisational application form online (please click here). 

 

 

Support Worker:

What do we do?

  • Promoting independence and recovery
  • Challenging social exclusion by encouraging community involvement
  • Facilitating social inclusion with creative and accessible solutions

 What do we offer?

  • Structured Induction
  • Supportive Environment Encouraging Personal Development Training Opportunities
  • Company Pension
  • A-Z Staff Benefits
  • Wide Range of E-Learning Courses
  • Employee Assistance Programme – 24 hour services (Including different discounts & special offers to all employees and their family members)
  • 25 Day Annual Leave + Bank Holidays
  • Flexibility
  • Long Service Award
  • Work Place Wellbeing Charter

We are looking for passionate and enthusiastic Support Workers to join our organisation to provide support for vulnerable adults. We have three different roles available with hourly rates ranging from £7.60 per hour to £8.62 depending on your knowledge and experience.

Mileage and travel are paid, followed by organisational pay structure in line with the National Living Wage and a TOIL system is used to provide flexibility to all staff, especially when working patterns vary. This is a great opportunity to join our dynamic and rapidly growing team. Tasks and Responsibilities will depend on your role.

Main tasks and responsibilities:

  • Deliver a range of support, including financial; daily living skills, meaningful activity, health, housing, & social skills as per agreed plans
  • Adopt a person centred, reablement approach at all times, ensuring client choice and seeking to improve clients quality of life
  • Maximise use of local resources including community networks, assistive technology, signposting, aiming to reduce reliance on paid support
  • Report on client and service progress, adapting practise as required
  • Complete some client, personal and service paperwork
  • Communicate effectively and champion supportive teamwork
  • Work in a safe way for yourself and others, following health, safety and safeguarding legislation, policy and procedures
  • Manage your time when required and be flexible to the client and service needs
  • Complete client related paperwork Inc. support plans, risk assessments and distance travelled tools
  • Proactively lead and monitor identified clients ensuring outcomes are met
  • Complete client related paperwork Inc. support plans, risk assessments and distance travelled tools
  • Take the lead role in monitoring identified clients, ensuring outcomes are met and the service is meeting needs
  • Accommodation services arrears and charges
  • Housing association and landlord liaison and monitoring
  • Supporting managers to manage tenure issues
  • Health and Safety checks, reporting and actions
  • Keeping the project in a good order Inc. hygiene, decoration, project repairs and maintenance
  • Voids management and growth promotion
  • Relevant housing management records and returns
  • Whilst promoting client involvement at all times

Please note, the closing date for this vacancy is 8:00 am on Monday 19th February 2018. Interviews will be held on Monday 26th February 2018.

To apply please complete an organisational application form online (please click here). 

*DBS Check applies for all Support Worker roles, more information about the employment of ex-offenders please read this document – Information Sheet Employment of ex-offenders August 2013


VOLUNTARY OPPORTUNITIES

  • Healthwatch Volunteer Strategic Representative

To promote Healthwatch Plymouth at key events and other meetings, and help to establish constructive, high quality relationships, with key current and potential partners and stakeholders, internal and external as required. This is a volunteer role, with support and training provided.  If you have experience of working strategically, at management or executive level we would like to hear from you. 

For information on this volunteering role please contact Healthwatch on 01752 261978                                                      

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