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Heads Count is a user led network for people who access mental health services, carers and everyone with experience of or affected by mental health matters in and around the city of Plymouth.

We gather individuals’ views, ideas and experiences and help represent these views to service commissioners and providers, to improve mental health services for the future.

Heads Count is a User, Carer & Supporter led service.


Get in touch with us:

t. 01752 563492

e. headscount@colebrooksw.org

We aim to achieve the following & more:

Reduce negative attitudes and raise awareness about the importance of mental health and wellness.

Strive to improve community mental health support and services through active engagement & involvement.

To make mental health and wellness an inspiring & positive goal for individuals and communities.

Become a fully inclusive and diverse service.

Heads Count is service user led and will:

Support local people to get involved and be heard

Talk to members about what has changed as a result of their involvement

Offer support & training for people who are involved


Involvement For Carers & People Who Access Services:

✲ Offers a voice

✲ To feel valued and respected

✲ Enhances understanding of services and how they work

✲ Improves skills and abilities

✲ Builds confidence

✲ Inclusion, developing life skills and enhancing self-esteem

✲ Is a way of bringing people together to achieve mutually desirable outcomes.

Volunteer Opportunities are available now!!
Please click on the picture below to download one of our application forms.

Volunteer Benefits

Heads Count Involvement – People With Lived Experience :

✲ Helps to improve the quality of service provision

✲ Adds value to service planning, development and delivery

✲ Breaks down organisational hierarchy

✲ Improves communication and understanding between staff/volunteers and service users

✲ Helps staff/volunteers develop their skills

✲ Creates a sense of service ownership, by ensuring that services reflect the needs and wishes of those who use them

✲ Enables our organisation to draw upon and make effective use of people’s skills and capabilities

Building & maintaining relationships with voluntary, third sector & stautory agencies in the city:

  • Give and receive feedback from peers or other teams
  • Share credit for good ideas with others
  • Acknowledge others skills, experience, creativity, and contributions
  • Listen and acknowledge the feelings, opinions, and ideas of others
  • Expand on the ideas of a peer or team member
  • State personal opinions and areas of disagreement tactfully
  • Listen patiently to others in conflict situations
  • Define problems in a non-threatening manner
  • Support group decisions even if not in total agreement.

Are you involved in a project to promote better Mental Health in the city? Have an idea for one? Want to get involved?

We can support local people to get involved and be heard!!

Have your say about mental health services in Plymouth by clicking the feedback button below:

Give us your feedback

Collaboration and Partnerships #allinthistogether

Our network gives people with lived experience of mental health distress, carers & those accessing services a platform to have their say in shaping & improving services for the future.

If you would like to be involved in our co-production initiatives please email us – headscount@colebrooksw.org.


Services Offering Support

Head Space - Peer 2 Peer Mental Health Support

Head Space offers an out-of-hours service for people who consider that they are approaching  a mental health crisis. The service aims to provide a non-clinical setting with a safe, calm and structured environment, where individuals can go to access peer support.


A great resource dedicated to awareness & support for Mental Health

Marbles Lost and Found

Here at “Marbles” I want you to realise you are still Able with a Label and It’s Ok not to be Ok. I have pieced together all I personally know about mental health from my own journey as well as help and support on here from others – Nicky N.


Shout - support in a crisis


If you’re experiencing a personal crisis, are unable to cope and need support, text Shout to 85258

Contact a Samaritan - day or night on 116 123


Whatever you’re going through, a Samaritan will face it with you. Here 24 hours a day, 365 days a year.

Papyrus - Prevention of young suicide

Prevention of Young Suicide

If you are a young person at risk of suicide or are worried about a young person at risk of suicide: 0800 0684141

Mon-Fri 10:00 am to 10:00 pm

Weekends 2:00 pm to 10:00 pm

Bank Holidays 2:00 pm to 10:00 pm


SANE - offering non-judgemental and compassionate emotional support.


Ring SANEline on 0300 304 7000 between 4.30pm and 10.30pm each evening.

10 ways to look after your mental health

1. Talk about your feelings
2. Keep active
3. Eat well
4. Drink sensibly
5. Keep in touch
6. Ask for help
7. Take a break
8. Do something you’re good at
9. Accept who you are
10. Care for others

“Caring for myself is not self-indulgence, it is self-preservation.” – Audre Lorde

• Invest in yourself. Spend 15–30 minutes each day doing something that uplifts you.
• When your inner critic or an outer critic finds faults, try and find truth and exception to what is being said.
• If you stumble or feel you have failed, don’t beat yourself up. Act as if you were your own best friend: be kind and supportive.
• Do something to wind down at the end of each day.
• Take a few minutes each day to appreciate yourself

Trauma Informed Plymouth Network

Trauma Informed

In becoming trauma aware Plymouth acknowledges the immense strengths individuals and communities bring to their own lives and to those around them.

Shaping Future Care - Devon STP Plan

STP - 2 year Report

This link below will connect you to the STP Devon Website:


Friday 17th May 2019 #MHAW19

#MHAW19 As part of Mental Health Awareness Week, Monday 13 to Sunday 19 May 2019, Heads Count hosted our third Creative Life Event.

Many thanks to eveyone who came along, performed & to all the fantastic exhibitors at the event.

The national theme for 2019 is Body Image – how we think and feel about our bodies.


Creative Life #MHAW19


Engagement Feedback

“Heads Count have been providing a fortnightly ‘drop in’ service for our tenants, a supported housing service for homeless adults with a variety of support needs including mental health, alcohol and substance misuse.

The drop in provides an informal environment and platform where tenants are able to talk about their experiences regarding accessing mental health services in Plymouth and the barriers and challenges tenants face.

The Heads Count  drop in has been very successful and has regularly engaged tenants giving them a voice to talk openly and freely without prejudice and judgement and is a valuable addition to our service.’’

Feedback from our Creative Life #MHAW17 Event

“I thought the day was very well organised, and well attended by users and agencies. The event highlighted the many different services available for those experiencing mental health issues, and allowed us to showcase what Grow 4 Good is all about. It was an excellent opportunity for us to network so that other agencies are aware of the service we can provide to adults suffering social isolation”

Tracey Bunyard
Project Co-ordinator
Grow 4 Good South West Ltd


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For more information about Heads Count, to receive information or to get involved, contact us at:

Address: Jan Cutting Healthy Living Centre | Scott Business Park |Beacon Park Rd | Plymouth | PL2 2PQ

Phone: 01752 563492

Email: headscount@colebrooksw.org

Advance Statement of Wishes - “What I would like to happen to me if I become unwell”

Guidelines for people over 18 wishing to make an advance statement or wishes relating to their future Mental Health care.

An Advance Statement/Directive is made when you are well, so that if you are admitted to hospital as a voluntary patient, become incapacitated, or are sectioned under the Mental Health Act, your doctors, care co-ordinators, relatives and friends can work together to make sure your wishes and needs are met.

You can set out your wishes in the downloadable booklet below

Click to listen highlighted text!